FreightHunter for Logistics Firms

  • Create a new cash flow stream
  • Never hunt for a proof of delivery again
  • Improve your accounts receivable
  • Always know where all your trucks are and what is on them at the same time
  • Bill instantly and drive down sales outstanding
  • Improve customer service
  • Eliminate after-the-fact accessorial charge
  • Seperate yourself from the competition by provide a highly desired value added service for your customers

Understanding the Perfect Order Index (POI)

Imagine this.

Your company is looking at opportunities to improve its supply chain. Even more, your key customers are insisting that you improve your supply chain.  They are telling you that your invoices are wrong, your shipments are late, your products are arriving damaged or all of the above.

More importantly, you think it’s a situation of perception.  You’ve looked at your benchmark Key Performance Indicators, your on-time is good, better than 98 percent, your fill rate looks good, your numbers show better than 90 percent. 

The business person in you still feels like there is opportunity here.  You believe you may be driving past opportunity…and profit.

But the facts are that the customer continues to deduct payments due to inaccurate shipments or damages they say happen upon arrival.  They say your service isn’t as good as it could be and maybe worse than one of your key competitors.  When you look at the data involved you’re looking at the key components of the Perfect Order index (POI).  Arrival on-time, filled properly, without damages and invoiced accurately.

The POI has framed the problem.  It indicates if a company’s shipments are on time, filled properly, arrive without damage and are invoiced accurately. If you’d like more information on the POI, please go to www.scvisions.com.

According to studies by AMR research, companies that improve their POI by 10 percent will increase their earnings per share by 50 cents and their Return on Assets by 5 percent.  They also project a 1 percent increase in profit margin for every 3 percent increase in the POI.  Do the shirt sleeve math yourself. What does this mean to you?

Numerous businesses are facing issues with the POI.  In research performed for the Vendor Compliance Federation that went from September 2006 until August 2007, it was determined that nearly 50 percent of all shipments aren’t on time.  What are your customers asking for relative to this?  Do they want to know where their shipments are?

All of the information around the POI causes things to get confusing.  Did the truck arrive there on time?  Was the product in good shape? Were there any damages to the product? If there were, what were the damages? Was the product filled the way the bill of lading said it would be?  If the product wasn’t what was supposed to be there, what was? Was there any detention?  Do you need a proof of delivery?

FreightHunter solves that, don't get confused...Get the Facts...Get Better...Get Verified...Get Counted....Get it Right...most importantly….Get Paid.

See Calculate Your Perfect Order Index

POI Further Reading

Better Benchmarking to Maximize Performance

The Perfect Order - A Customer Focused Measure

Scorecards for the Supply Chain - The Perfect Order

Perfect Order - Retail Industry Analysis

Perfect Order Achievement (VIDEO) - Supply Chain Digest

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Get Better:
The commitment to improve your supply chain and improve results for your company and for your customers is the first step to getting better.

Get Verified:
Through its patent pending process, FreightHunter gets your order verified.   From the time it leaves your location with a picture of the seal, and a GPS fix, to the time it arrives at its destination, the position of your products are verified. When your product arrives, the driver of the truck will obtain pictures of the unbroken seal, the broken seal, signatures for proof of delivery as well as a picture of the person signing for your goods and a GPS fix of where that person signed for them.

Get Counted:
Line fill inaccuracies according to the Supply Chain Visions study are one of the biggest reasons for a POI miss. You have a Bill of Lading that indicates what’s supposed to be on the shipment. Do one better, have the driver of your shipment count it and validate quantities and exact delivery amounts as well as pictures and counts of products that may arrive in less than perfect condition.

Get It Right:
Now that you have a trail from the GPS of your product leaving your shipping location, arriving at a given time, being counted, noted what if any damages there are, and what amounts of which products arrived, you can get it right coming back to you.

Get Paid:
Business experts will tell you one main thing, while you’re trying to improve your supply chain, and the POI in particular; do one thing first--get paid. To do this we suggest using FreightHunter as your tracking and delivery confirmation tool, it ensures that your invoices have the ability to be 100 percent accurate, after reception of product.

One of the main reasons that a receiver would not pay on-time or in terms is because your invoice is inaccurate due to a shipping inaccuracy or due to damages.  With a count and verification of product as it comes off its delivery vehicle, you get counted, and get verified information relative to what was actually received at delivery as well as the condition it was in.  Now, using this information, you have the ability to invoice 100 percent accurately giving no reason why payment should ever be outside of terms.

Get the Facts:
Now that you have a trail from the GPS of your product leaving your shipping location, arriving at a given time, being counted, noted what if any damages there are, and what amounts of which products arrived, you can get it right coming back to you.

Now you’ve seen the entire cycle.  The shipment left your place of embarkation monitored.  It was monitored every step of the way using GPS tracking.  It arrived for unloading at your customer’s location. The seal of the shipping container was verified as it left its origin point as well as at its destination.  It was counted as it came out of your truck. Any variances or damages were noted and recorded electronically.  Then, when all of this was completed, you received an electronic signature for the proof of delivery along with a picture and a GPS location of the person signing for the product.  All of this sent on to you in a matter of minutes from it actually happening.  Your Proof of Delivery, your signatures, pictures and variance information can arrive as an email, or be sent via EDI onto you within minutes of the transaction being completed. 

  • Get Better
  • Get Verified
  • Get Counted
  • Get It Right
  • Get Paid
  • Get the Facts

The POI is your opportunity to quicker payment and better service for your customers... resluting in an improved bottom line. Get It!

 

FH3logo  
 
 
 
 
 
 
 
 
 
 
FreightHunter
7064 Stallion Drive
Edwardsville, IL 62025
Phone (618) 304-3432
Fax (866) 491-9476

GET BETTER GET VERIFIED GET COUNTED GET IT RIGHT GET PAID GET THE FACTS
  
  © 2008 FreightHunter™. All rights reserved   Terms of Use | Privacy Statement