The Perfect Order Index (POI)

FreightHunter makes its impact through operational use of the Perfect Order Index (POI), where we are able to "get the facts" in a near real-time manner. The POI is an operational index given name by researchers on faculty at the University of Tennessee and Georgia Southern University. The POI frames common inssues such as on-time, fill rates, amount of damages and supporting accuracy in documentation in both the bill of lading and the invoice for your shipment. It has its power through the use of an index, meaning it multiplies its percentages and uses those as a measure of customer satisfaction.


Adjust the numbers for On-time, Complete, Damage Free and Invoiced Accurately by clicking and dragging the respective sliders. Then zero the Starting POI by double clicking in the box.

 
Understanding the Perfect Order Index